Google’s flagship email service, Gmail, has resumed normal service after crashing for hundreds of users across the globe, leaving them unable to read their emails.
Customers complained that they had sign in issues and were presented with the pop up ‘Error 404’ message along with the picture of a broken robot.
DownDetector, the popular outage monitor app, reported that issues began around 11am GMT on both desktops and mobile apps.
They reportedly registered over 400 reports from users insisting Gmail was not working properly.
Users around the UK and Europe appear to be most affected as the US remains asleep.
A number of users took to Twitter to complain about the rare occurrence.
Amit Khandelwall wrote: ‘ We are getting an error message on loading Gmail. Server crash?’
Joe Morris wrote: ‘The world is coming to an end. GMAIL is down.’
Mariella Besana tweeted: ‘So I wasn’t able to log in not because of the internet, not because of my gadget, and not because I entered a wrong password. But because GMAIL IS DOWN. I am kinda relieved then also worried at the same time right now. Yikes!’
Google said it was aware of the problem and would be posting updates as it attempted to fix it.
‘We’re aware of a problem with Gmail affecting a significant subset of users,’ the Gmail status page read.
‘We will provide an update by 1/29/19, 12:50 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.’
WHAT FEATURES DOES THE NEW GMAIL INCLUDE?
Snooze – Gmail has added a hover menu that has the option to snooze messages until a specific time
Nudging – The nudging feature relies on AI flagging messages that are from a certain sender and contain specific content.
The company estimates that the ‘nudges’ feature will lead 8 per cent of business users each week to remember to follow-up on something important.
High priority notifications – Gmail will use its in-built AI to flag high-priority notifications. It says this will ‘help you stay focused without interruption’
Unsubscribe -Gmail will start suggesting when to unsubscribe from newsletters or offers you no longer care about
The new layout will allow users to click on attachments without needing to scroll through large conversations. The snooze button will allow users to delay some emails until they have time to address it Credit: Google
Attachment chips – You can view and download attachments without opening an email
Confidential mode – Users who enable a ‘confidential’ option when sending an email can time-limit its access to recipients.
The new setting does not override corporate email retention policies or present new obstacles to law enforcement.
Recipients can also be blocked from being able to forward, download or print an email.
Improved security – Google’s machine-learning algorithms will run safety checks on every message received and will alert users in bold when it spots something that appears to be a threat.
Two-factor authentication is also being added so users can request the recipient authenticates themselves with a passcode received by text message before opening the confidential mail.
Smart replies – These will let users rapidly answer with a automatic response.
New look – Cosmetic changes bring Gmail’s website in line with Office by placing Google’s calendar, tasks and note-taking services within the same page as emails.
Generally, the design aims to be less cluttered with side panel that provide access to Google’s other apps such as Calendar.
How to get it – Users will be invited to opt in to the new changes from today, but most can also opt-in by going to ‘Settings’ and selecting ‘Try the new Gmail’.
In order to go back to the original Gmail, users can go to the same place and select ‘Go back to classic Gmail’.
Source: dailymail
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