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NCC Restates Commitment To Quality Service

The Nigerian Communications Commission (NCC) has reiterated its commitment to improving the quality of service across networks, despite the challenges of poor telecoms infrastructure.

The Chairman of NCC Board, Senator Olabiyi Durojaiye and the Executive Vice Chairman/CEO of NCC, Prof. Umar Garba Danbatta, made the commitment in a recent interview on the Nigerian Television Authority (NTA).

According to Danbatta the liberalisation of the telecoms sector in 2001, set the pace for telecoms growth and better quality of service. He, however, said shortly after the liberalisation, challenges such as poor infrastructure sets in, which adversely affected service quality till date.

“As at 2000, before liberalisation of the telecoms sector, active subscriber number was less than 500,000 with a tele-density of 0.1 per cent, but that narrative changed with the liberalisation of the sector and as of today, subscriber number has exceeded 170 million with a tele-density growth of over 120 per cent.

“The liberalisation ushered in more investors, which addressed the initial monopolistic nature of the telecoms sector. But soon after that, the challenges of poor telecoms infrastructure, coupled with wilful destruction of telecoms facilities, sets in and affected the quality of service across networks,” Danbatta said.

Source: Thisday

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