Smile has said that despite the slight effect of the malware attack on some of its customers’ devices recently, its network remains reliable and strong. The broadband service company advised its customers currently experiencing service disruption as a result of the attack, to visit the nearest Smile shop for immediate attention and solution. Although Smile acknowledged that some of its customers were affected by the reported malware attack, it however noted that a larger percentage of its customers were rescued due to an installed firewall in its system which detected the attack almost immediately.
Managing Director of the company, Mr Godfrey Efeurhobo, said Smile Nigeria nonetheless regretted any inconvenience caused by the incident and advised those that have noticed any service disruption to contact the nearest Smile for prompt attention and solution. Efeurhobo said the company has always adopted the best technologies in enhancing its network infrastructure so as to withstand any attack.