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Vacancy: Marketing And Communications Officer

Marketing and Communications Officer for immediate hire.


Candidates should possess a Bachelor’s degree.

Experience : Minimum of 2 years relevant experience.

Salary : #70,000 (monthly net)

Sex : Female


The Marketing and Communications Officer will be responsible for marketing and communicating the products and services of the company engaging clients and managing customer relations for the collective businesses.


·- Manage offline and online engagements with customers.

– Create and maintain a proactive relationship with clients.

– Manage all social media handles for the group.

– Respond promptly to customer inquiries and orders on the e-commerce websites.

– Create content for marketing and advertising.

– Maintain a positive, empathetic and professional attitude toward customers at all times.

– Work proactively to determine and propose marketing needs.

– Prioritize and manage multiple projects simultaneously.

– Develop and Manage correspondence with customers.

– Acknowledge and resolve customer complaints.

– Know products and services of the company so that he/she can answer customers questions.

– Process orders, forms, applications, and requests that come from offline and digital channels.

– Keep records of customer interactions, transactions, comments and complaints.

– Communicate and coordinate with colleagues as necessary.

– Ensure customer satisfaction and provide professional customer support.

Desired Skills/Experience

– Social Media Management

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– Content Creation

– Digital Marketing skills

– Copywriting

– Strong Verbal and Written Communication Skills

– Attention to Detail

– Creative Problem-Solving Skills

– Experience with Major Social Media Platforms

– Marketing / Sales Experience

Qualified candidates should kindly forward CVs to info@gaonconsults.com on or before August 28, 2020.

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