The Ikeja Electric has deepened billing transparency and feedback channel for its customers by launching its SingleView App.
The SingleView is a one-stop-shop application where all details about customers’ profiles, vending and power usage, among others, are displayed in a single view at the front end of the application.
The Chief Marketing and Strategy Officer, Ikeja Electric, Ugochukwu Obi-Chukwu, said the App is to, among others, “improve our customer experience. It is to manage individual and multiple accounts, track energy consumption and make it easy for customers to follow up their billing in a transparent way.
Source: Guardian
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