An energy services company that provides integrated, client-focused, and cost-effective services in the oil and gas and energy sectors.
Front Desk Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 4 years
- Location Cross River
- Job Field Administration / Secretarial , Customer Care
Location: Calabar
Job Description
- Welcome, register guests / clients and attend to them in a prompt and timely manner.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Ensures clients/guests arrival to scheduled meetings.
- Receive incoming communique and forward to their relevant departments.
- Provide information to the public by answering, admitting procedure, regulation, and service inquiries, referring inquiries.
- Follow up on scheduled meetings and inform the necessary attendees.
- Ensure all persons required to be in the office are present on time.
- Comprehensive report sent at the end of the shift including logging all incidents that happen within the unit and its environs
- Reply electronic mail and sort all paper mails accordingly
- Organize courier deliveries
- Handle all customer related issues with proper guidance from Management
- Perform other duties as directed by management.
Job Requirements
- Candidates must possess a bachelor’s degree
- Must have minimum 4 years work experience in customer service, front desk management or administrative roles
- Must be confident and polite
- Leadership skills with the ability to set and prioritize goals
- Excellent communication, interpersonal and presentation skills
- Exceptional problem-solving and observational skills
- Proficient in MS Office suite / Working knowledge of IT.
- Must be resident in Calabar
Method of Application
Interested and qualified candidates should forward their CV to: careers@ieslglobal.com using the position as subject of email.
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