A health tech company, Medismarts Limited, has launched a telemedicine platform service to ensure health insurance companies, hospitals and specialists seamlessly provide access to care for patients through its technology platform.
Seamless healthcare provision, the company said, would be achieved through Application Programming Interfaces and software solutions.
The Co-founder and CEO, Medismarts Limited, Obinna Osuji, in a statement on Thursday, said the APIs and software solutions would make it possible for its clients to confirm eligibility instantly, grant authorisation for services at hospitals and facilitate electronic claims submission and payments.
Explaining how the platform works, Osuji said the telemedicine service would make it possible for patients and customers to schedule appointments just like regular hospital visits in order to fit into the schedule of doctors.
He added that a patient gets a notification once the appointment is booked and the doctor also gets a notification and has his/her calendar blocked for the scheduled time.
“Once it is a few minutes to the appointment time, an email goes out to both the doctor and the patients reminding them of the upcoming appointments and also puts a link to join the in the body of the email. At the appointment start time, the patient and the doctor can click on the link to join the session.
“If the healthcare provider does not have an existing EMR solution then we are able to handle all of the set up for them. This starts with uploading the calendar of their doctors, thereby making scheduling possible and appointments can be booked by patients to see the doctors via our telemedicine platform.
“During the session, doctors can take notes, capture diagnosis, make prescriptions, view past history of medical records, order for tests and upload test results. Since our platform has voice, video and chat capabilities, it enhances the overall experience for the patients,” Osuji said.
According to him, with the advent of COVID-19 in 2020 and its accompanying lockdown, one of the areas greatly impacted was access to health care because there was very limited movement and people could not get access to hospitals.
“As a result, there was a need to be creative and deploy technology as a leverage to be able to deliver healthcare services. A lot of solutions came up during this time and this began to make healthcare accessible via telemedicine,” Osuji said.
He added that company reviewed the gaps/challenges and decided to come up with a solution that would made it easy for any healthcare provider to essentially start offering telemedicine solutions without having to worry about technology.
“Our telemedicine solution is essentially designed with flexibility in mind. A healthcare provider reaches out to us in need of a telemedicine solution. We simply find out from them if they have existing EMR software which they would like to plug the telemedicine solution into.
“If they have existing EMR software we may charge a token to integrate our platform with this software and this immediately makes synergy possible between the two applications. The list of the doctors and their calendars are made available to the telemedicine platform via this integration thereby making it an extension of their existing platform. Our aim is to achieve the simplest possible workflow for healthcare providers so that the handshake is natural,” he said.