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Microsoft Copilot Battles Google To Revolutionize Workplace Productivity

This week has been momentous in the realm of AI, with Google revealing generative AI capabilities on Google Cloud and Workspace, and Microsoft now introducing the next generation of AI to the workplace with Microsoft 365 Copilot. Copilot combines the power of large language models (LLMs) with data in the Microsoft Graph and Microsoft 365 apps to create the most powerful productivity tool available.

Copilot is integrated into Microsoft 365 apps, including Word, Excel, PowerPoint, Outlook, and Teams, and offers two integration options. It works in tandem with users to unlock creativity, enhance productivity, and elevate skills.

Microsoft has also unveiled an innovative new feature called Business Chat, which functions seamlessly across the LLM, the Microsoft 365 apps, and the user’s data, including their calendar, emails, chats, documents, meetings, and contacts. With Business Chat, users can accomplish tasks that were previously impossible. The technology allows users to provide natural language prompts such as “Tell my team how we updated the product strategy,” and Business Chat will generate a status update based on the morning’s meetings, emails, and chat threads.

According to Satya Nadella, the Chairman and CEO of Microsoft, this announcement signifies a significant advancement in how users engage with computing, which will fundamentally transform how individuals work and unleash a fresh surge of productivity growth.

“With our new copilot for work, we’re giving people more agency and making technology more accessible through the most universal interface — natural language,” he said.

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Revolutionizing workplace tasks

Microsoft 365 Copilot offers three ways to transform the work experience. Firstly, it unleashes creativity by generating a first draft for users to edit and iterate on in Word, PowerPoint, and Excel. Secondly, it unlocks productivity by lightening the load of busy work, such as summarizing long email threads and suggesting action items during meetings in Outlook and Teams. Thirdly, it uplevels skills using natural language commands to unlock thousands of commands across Microsoft 365.

Microsoft following Google's AI pursuit with Copilot to revolutionize productivity in the workplace

Source – Microsoft

According to GitHub data, Copilot has improved productivity for 88% of developers who use it. Moreover, Copilot creates a new knowledge model for organizations by harnessing the vast amount of data and insights that are currently untapped. Business Chat works across all business data and apps to surface the necessary information and insights, allowing knowledge to flow freely throughout the organization.

Copilot will fundamentally change how people work with AI and how AI works with people, allowing users to gain an edge by embracing this new way of working. While there may be a learning curve, those who adopt this new technology will benefit greatly.

Microsoft Copilot and GPT-4: A new AI solution tailored for enterprises

The Copilot System offered by Microsoft is an AI solution tailored for enterprises. It is an advanced processing and orchestration engine that leverages large language models, including GPT-4, along with Microsoft 365 apps and business data in the Microsoft Graph. This capability allows Copilot to provide accurate and contextually relevant responses anchored in a company’s content and context.

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GPT-4 is regarded as a more dependable and creative language model, capable of handling more nuanced instructions than its predecessor, GPT-3.5. It can even respond to images, such as suggesting recipes from photos of ingredients or writing captions and descriptions, and can process up to 25,000 words, which is about eight times more than ChatGPT.

To ensure security, compliance, and privacy, Copilot is built on Microsoft’s comprehensive approach and inherits a company’s policies and processes. The permissioning model in place prevents data leakage across user groups, and Copilot only presents data that a user can access.

Additionally, Copilot is integrated into Microsoft 365 apps that millions of people use every day, such as Word, Excel, PowerPoint, Outlook, and Teams. It has foundational skills that allow it to create, summarize, analyze, collaborate, and automate using specific business content and context. As Copilot learns new domains and processes, it can perform more advanced tasks and queries, such as connecting to CRM systems of record to retrieve customer data into communications through Viva Sales.

In the coming months, Microsoft plans to introduce Copilot to all their productivity apps, including Word, Excel, PowerPoint, Outlook, Teams, Viva, Power Platform, and others. Details regarding pricing and licensing will be revealed at a later date.

Source: techwireasia

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