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EKEDC Reaffirms Commitment To Quality Service Delivery

Eko Electricity Distribution Company, EKEDC has reaffirmed its commitment to making huge investments in infrastructural development and its corporate social responsibility efforts.

This was disclosed in a statement by the company’s General Manager of Corporate Communications, Babatunde Lasaki, who stated that major investment in infrastructure upgrades was the bedrock of exceptional performance in 2023.

He added that the company was committed to an improved customer satisfaction index at the end of the year.

“Reflecting on our 2023 performance, we gave our best efforts to enhance supply quality for customers, though there is still room for improvement. We have not yet achieved our desired state, but we have come a long way from where we started,” Lasaki said.

The EKEDC spokesperson declared that the utility firm was set to complete new injection substations in two major locations within its network, to enable it to evacuate more power across to its teeming customers.

According to Lasaki, EKEDC is aware of the increase in demand for supply due to expansion and increase in population.

He further explained that the company procured over 150 transformers in 2023 to replace ageing and obsolete ones and over 100 operational vehicles were added to the fleet to bolster response capabilities.

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Lasaki also pledged the company’s allegiance to social philanthropy through various initiatives to improve the quality of lives of its customers across all strata of society.

“Our social philanthropy projects are focused on education and capacity building, health and wellness, environment, and safety as well as sports and entrepreneurship. These are our CSR pillars which were curated to ensure meaningful impacts to address socio-economic and environmental issues,” Lasaki added.

EKEDC distributes electricity to some parts of Lagos and Ogun States.

Source: Punch

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