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Bolt Unveils Driver Partner Recognition Programme

E-hailing operator, Bolt, has unveiled a driver partner rewards programme in a move to recognise and reward high-quality ride-hailing experiences provided by driver partners.

According to a statement, the programme is designed to acknowledge the outstanding service and dedication of driver-partners who consistently deliver exceptional experiences to passengers.

Bolt stated that drivers were automatically enrolled into the programme and would accumulate points based on the number of finished riders over one month.

It stated that there were four tiers of rewards based on points accumulated, including bronze, silver, gold and platinum.

According to the operator, driver-partners will be rewarded with incentives and discounts, including fuel discounts to help them manage increasing costs, and insurance discounts to help manage any unexpected costs of repairs.

The Country Manager, Bolt, Yahaya Mohammed, said, “We know that happy driver partners mean happy riders.

“With Bolt Rewards, we aim to recognise and reward the happy driver partners that provide high-quality ride-hailing experiences for riders through rewards and discounts.

“It is part of our ongoing investment in continuing to upgrade the Driver app, helping us recognise and reward the driver-partner community,” Mohammed explained.

Meanwhile, Bolt had embarked on driver app upgrades aimed at helping driver partners provide a high-quality ride-hailing experience.

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According to the firm, the new driver compliments feature in the app provides drivers with recognition of exceptional service and motivation through positive post-trip rating compliments and comments.

It added that through upgraded incentives such as compensation for routes with long pickup legs, Bolt would continue to offer more flexible earning opportunities for driver-partners and ensure riders can access ride-hailing services wherever they are.

Source: Punch

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